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SAM - File Count Monitor - directory path variables

March 7, 2018, 6:54 am
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Hello All,

This is my first posting, so don't roast me if this has been posted before, or if it's a stupid question!

 

If I have a directory structure that consists of a parent directory, containing several subdirectories, which themselves contain several subdirectories, ie...

\\${IP}\Server1\parentDir_1\in

\\${IP}\Server1\parentDir_2\in

\\${IP}\Server1\parentDir_3\in

etc...

 

, is there a way to set the parentDir_n as a variable to keep the number of individual monitors to a minimum?

ie.  \\${IP}\Server1\${PD}\in

 

Maybe somebody could suggest a better way to accomplish this?

 

Any help will be welcomed, thank you.

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F5 Alerts - Modify to Include Dependencies?

February 26, 2018, 11:16 am
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When our F5 fails over, the out of the box alerts for "F5 Alert me when virtual server is not up",  "F5 Alert me when server is not up" and "F5 Alert me when virtual IP address is not Up" flood us.

 

This is what I think would fix this for us:

  1. Delay the "F5 Alert me when virtual server is not up" until the "F5 Failover Event" has been active for at least 10 minutes.
  2. Delay the "F5 Alert me when server is not up" until the "F5 Failover Event" has been active for at least 10 minutes.
  3. Don't fire the "F5 Alert me when virtual IP address is not Up" if the "F5 Alert me when virtual server is not up" is active.

 

Is there a way to do this?

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Certificate Monitor

August 11, 2015, 4:03 am
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Disk Queue Monitors in Windows OS Template

February 22, 2018, 10:58 am
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We are using the Windows Server 2003-2012 Services and Counters Template for server OS monitoring.  If the Logical Disk: Avg Disk Queue length and Physical Disk: Avg Disk Queue length are being utilized, is the Disk Queue length monitor needed in addition as well?

 

Thanks, John

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Can't send SMS messages from Solarwinds

February 14, 2018, 7:57 am
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Hi,

 

Can anyone please help, I've been back and forth with NotePager Pro (v5) support but getting no where.

 

The software is installed directly on our Solarwinds server and I can send/receive an SMS message directly from NotePager Pro.  So, the application is talking to the modem and getting the message out.  However, when I try to send a message via Solarwinds using 'Dial Paging or SMS' or 'Execute program' no message is sent/received.

 

From what I've read, if when you select 'Dial Paging or SMS' 'Page Recipients' you get a list of the recipients then Solarwinds knows about the NotePager Pro software and should work.  I do see the list of recipients and when I trigger a proper alert Solarwinds says the Action was executed successfully

 

I kind of feel that maybe I'm missing something simple but I've checked everything over so many times, I've also compared setup/settings to our current Live system which is using NotePager Pro version3 and working beautifully.  I've recently built a whole new system ready to go live in two weeks but this could potentially hold things up :-/

 

If anyone has had any experience in this area I would love your input.

 

Thanks

Anita Roberts

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Do "Web Help Desk" monitoring templates exist?

February 14, 2018, 5:58 am
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I'm kind of surprised that after much looking around, I can not find a monitoring template for the monitoring of the SW web help desk services on a third server.  So, I figure I'm not looking with the right search variables, or looking for it in the wrong places.  Any help would be appreciated.

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Check All Services Which Set To Automatic Mode Are Running

November 7, 2013, 2:32 am
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Hi All,

 

This is my first post   OK, straight to the point:

 

Attached template is based on VBScript and will check status of all services on the Windows based machines. If those services which set to automatic are not running script will increase "Statistic" counter. I have set threshold to CRITICAL = "1", as there is no real reason why AUTOMATIC service should not be running (there are some exceptions of course). The template will also report back names (Service Display Name) of those services which are set to automatic and not running. This is handled by "Massage" variable and will be visible in SAM, so, you can see in SolarWinds SAM all you need straight away.

 

You can also define exceptions. Well, this can be improved to make it bit more easier to manage. At the moment you will need to modify VBScript itself. Just open it and you will see straight away the line of code which you need to copy-pase. Add additional exception if you need to.

 

Thank you very much for using it,

 

Best of luck,

Alex

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PerfStack 2.0 Real Time Polling not working?

January 23, 2018, 2:26 pm
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Turned on Perfstack real time polling for average cpu load on a sql server as well as several other servers in our environment and it doesn't appear to be working at all.

 

Been waiting for over 10 minutes for data to show up and nothing ever gets plotted:

 

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Why is solarwinds triggering a scan for windows updates?

September 1, 2015, 9:06 am
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Every day at about the same time, several of my servers appear to start running a scan for Windows updates, and it appears that the source is from SolarWinds. A number of these servers are single proc boxes, and the WU scan pegs the processor at 100%. We manage our server updates via Shavlik, and the scans were not coinciding with our regular weekly schedule.

 

As I dug into this phenomenon, I could see with Sysinternals' Procmon that the scans were being triggered by SolarWinds, using the WMI account that we had configured for scanning and such. Using cscript.exe, it kicks off the chain of processes to create  "GetPendingUpdates.vbs" in the WMI user's temp folder, and starts the scan.

 

We did not purchase or install Solarwinds' Patch Manager, and as I said, we use Shavlik for server updates. I looked in the SolarWinds logs, and am not seeing what is kicking this off. I am trying to look through the application monitors, as well as the pollers, and cannot figure out how to control this scan better. I am assuming this is coming from the SAM, but I am at a loss any further.

 

thanks

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Is it possible to monitor Azure Storage Accounts?

March 8, 2018, 10:50 am
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We are currently running on Orion 2017.3.4 SP4, with SAM 6.5.0 and CloudMonitoring 1.1.0.

 

We need the ability to monitor a folder in an Azure Storage Account for time stamps, file counts, etc.  Is this possible with the current version of CloudMonitoring?

 

Thanks

Greg

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Monitor IBM x3650 with SAM

March 1, 2018, 4:24 pm
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I am trying to add hardware health monitoring to a few IBM x3650s in a SAM installation.  The Hardware Health documentation indicates that I should install IBM Systems Director, but as it is now obsolete the remaining IBM download links only point to upgrades.  Where can I find the complete installation kit, or some alternative method to make this week?

It's somewhat frustrating that the documentation (Latest required software used to monitor hardware health - SolarWinds Worldwide, LLC. Help and Support ) has not been updated in the nearly 2 years that IBM has stopped supporting Systems Director.  What am I missing?


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HTTP/HTTPS Monitors reporting down

March 23, 2017, 10:10 pm
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Hi All, aLTeReGo

 

I am observing lots of Downs for HTTP & HTTPS monitors.

The error I am seeing is "Response message formatted incorrectly, receive failed. The underlying connection was closed: An unexpected error occurred on a receive."

Did somebody else have received this error - what are the steps to be followed to resolve it.

 

I did log a support case # 1118917 - its been more than a month now, and support is unable to resolve the issue yet.

 

my environment is as below:

 

Orion Platform 2016.2.100, QoE 2.2.0, SAM 6.3.0, WPM 2.2.1, NPM 12.0.1, IPAM 4.3.2, NTA 4.2.1, IVIM 2.1.2, DPA 10.2.0, NCM 7.5.1, NetPath 1.0.1

 

Thanks, Manjunath

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Getting the Account Limitation Error

March 9, 2018, 12:20 am
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Hi,

 

I have full admin privilege on Orion, but i dont know why i am getting the below error, Even i deleted the node and check with other team member which have full admin right, he is also facing the same issue,

 

Please suggest so we can mitigate the issue.

 

Account Limitation Error

You do not have permission to view Net Object "N:788".

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Storage+Summary+by+Application.xml

March 6, 2018, 11:16 am
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Remote Desktop and logging into the Orion server

January 10, 2018, 7:45 am
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OK, I am sure there is a discussion on this topic out in Thwack world but I need help finding it.

My problem is logging into the SolarWinds application via remote desktop into the server.

I want to add a module and upgrade a few others.

 

It just sits there. Put my Login name and password, hit enter .......crickets..............ok what am I doing wrong?

 

Everyone told me this was going to be easy.

Running on a physical server by itself.....

Server

Software VersionWindows Server 2012 R2
OS Version6.3.9600.0
Service PackNone

If someone could pity me and send me in the right direction?

 

Deb.

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Problems with Reboot Alert / Email

March 9, 2018, 5:05 am
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I've cloned our regular alert that sends email to IT when something reboots and want a notification to include other relevant teams for particular servers.

 

I see last boot time does update on one of the servers that should alert on:

 

 

Nothing shows in the alerts even though I have reset condition turned off to make sure it's not an email issue. What's missing?

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SQL query in PowerShell script Trigger Action is not returning a value when triggered by SW, but it DOES when you run the script on the SW application server itself

March 9, 2018, 8:05 am
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The submit a ticket portal was not working, kept giving me a "Your ticket was unable to be submitted at this time due to an error. Please try again. We apologize for any inconvenience." error and would never submit, soooo....

 

The attached script is triggered by an alert in SW. Testing the trigger produces a text file, which it's supposed to do. However, for some reason, a part of the text file is supposed to include a TeamID value, and it never does. I've spent the better part of about a week trying to figure out why this one part of the PowerShell script (line 16) is not returning a value when triggered by SW, but it DOES when you run the script on our SW application server itself.

 

The trigger action ("Execute an external program") command is the following:

  • powershell E:\Scripts\TicketCreator\CreateCherwellEvent1.ps1 -team 'NOC'

 

So, the trigger does run the PS script, but for some reason it's not executing the SQL query, but only if you run it through SW; works perfectly in a regular PowerShell window on the app server.

 

Please help

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Disable Windows Asset Inventory en-mass?

March 9, 2018, 8:39 am
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Is there a way to disable Asset Inventory for all Windows nodes en-mass?

 

We are seeing behavior where the getpendingupdates.vbs may be contributing to unexpected server reboots and we need to eliminate it as a cause.

 

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Keyword in Text File

November 20, 2017, 11:02 am
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SAM Template for ISE

March 1, 2018, 5:06 am
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Hello Community,

              Has anyone thrown together an Cisco ISE template for tracking the processes and other key areas of ISE? I have tried adding some of the SSH templates  and running the "show application status ise" however, they keep timing out at the prompt. Has anyone figured this out yet?

 

Thank you,

JAF

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