SolarWinds Agent needing a Reboot

February 25, 2016, 7:42 am

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I am on SAM 6.2.3. I had a network event where we lost connection across the board. Once everything was fixed and the customers are back up and using the servers again I have 20+ servers that indicate the servers are down. I can ping them. The users are all working fine. Its just the SAM Agent is not communicating correctly.  If I change the polling from Agent to WMI the server status changes to up. So the Agent service seems to be the only issue.

 

I've checked for posts on SAM agents needing a reboot and the issue there. I have seen the Database update for AgentStatus = 5. No help there. It's been hours so the status should have had plenty of time to update. 

 

The question is If I restart the service on each server manually will that have a chance of fixing the issue? Rebooting all these production servers is not an option, at least not in a timely fashion. Hopefully there is a script that will stop and restart the service.

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AppInsight SQL Instance Inventory

February 26, 2016, 1:37 pm

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Windows Service Monitor

October 5, 2009, 10:00 pm

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How to monitor an SNMP4J agent?

February 24, 2016, 5:57 pm

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≪ Previous: Windows Service Monitor

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I have an SNMP4j agent (with custom OIDs) that I would like to poll. I've tried to use the Universal Device Poller as well as some of the other tools offered by Solarwinds. Can someone help me with this? Would someone be able to step through how to monitor an SNMP agent running in a JVM?

 

Thanks!

AppInsight for Exchange - Archive DBs Users

February 24, 2016, 3:50 pm

≫ Next: Installing remote SAM Poller to connect to MSSQL on a diff port

≪ Previous: How to monitor an SNMP4J agent?

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We are running Exchange 2013 CU9. We have AppInsight for Exchange (SAM 6.2.3) and we are very happy with it.

 

One question that we have...

 

In the "mailbox database status" I clicked on one of the mailbox databases. The Mailbox Database template opens with all its information. The one I'm most interested users metrics such as "users by mailbox size" and "users by % mailbox quota used". I can see the values for every user.

 

but

 

when I clicked on the Archive databases and its template opens, I do not see the same. I do not see any users. But I know all my online archives are on these databases.

 

Any ideas?

 

Thank you,

Installing remote SAM Poller to connect to MSSQL on a diff port

February 24, 2016, 3:16 pm

≫ Next: Error when installing Orion Agent, "provisioning has failed" error code 0x5 Access is Denied

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Hello all. I am wondering if we can configure a remote SAM poller to look to the SQL DB on a different port than 1433? We are running this in the cloud and I need to connect back to SQL.

Error when installing Orion Agent, "provisioning has failed" error code 0x5 Access is Denied

July 14, 2015, 6:27 am

≫ Next: Exchange database failover occurred notifications.

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We have been experiencing issues when trying to deploy the Orion Agent (for SAM use).

 

The following error occurs when the agent deployment fails:

 

"Agent connected to PAS but provisioning has failed, error code [0x5] - Access is denied. : Failed to create certificate"

 

 

The only way to see this error is to remotely connect to the host, launch the Control Panel then view the Orion Agent Settings, and manually enter the connection settings.

In addition to the agent installation failing, the same agent/node consistently keeps on trying to register and displays duplicate entries every few minutes in Manage Agents as shown in the example below:

How many duplicate entries occur you might ask? About 100 per day. The only way to stop the duplicate entries from showing up in the Manage Agents screen is to remotely connect to the target PC then manually remove the agent software from Programs and Features.

 

Facts:

• The SolarWinds poller server and each target host on the domain we intend to deploy the agent have the same time/date and are joined to the same AD domain.
• The credentials used by SolarWinds have local administrator rights to the target PCs and SolarWinds is able to poll the target PCs using WMI without issue.
• Network communication between the SolarWinds Poller servers and the agents are NOT blocked by any firewall -- SolarWinds is able to PING the target computers.

 

What we have tried:

1) Reboot the PC, same error occurs.

2) Delete the node from SolarWinds, delete the agent from the admin dashboard, then manually reinstall the agent on the PC and manually enter the connection settings. The same issue occurs.

3) Delete the node from SolarWinds, uninstall the agent from the PC, reboot the PC, delete all duplicate agents from the admin dashboard, wait about 5 minutes, then attempt and start all over again.

 

We have now seen this same issue several times. This issue seems to be random because we are able to deploy the agent without any issues to many other computers on our network. But this is now the 5th time we've seen this error over the past month.

 

I'm going to try to add in the agent via SERVER INITIATED mode and see what happens... standby.

Exchange database failover occurred notifications.

February 29, 2016, 6:15 am

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How do I trouble shoot false positives for "Exchange database failover occurred"? SolarWinds is seeing that there are Exchange DB fail overs. I can see that the DBs are not failing over. Any suggesitons?

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Monitoring Citrix 7.6

April 20, 2015, 7:16 am

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Hi,

 

Does anyone know if there are any templates for;

 

 

Citrix Provisioning Services Version 7.6

 

Citrix Farm Controllers Version 7.6
Citrix Director Version 7.6

 

Windows 2008 Server with Citrix Virtual Desktop Agent Version 7.6

 

Thanks!

MySQL (5.7.9 or later) for Linux-Unix

February 29, 2016, 10:19 am

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MySQL (5.7.9 or later) for Windows

February 29, 2016, 10:18 am

≫ Next: Server & Application Monitor Master Application Directory

≪ Previous: MySQL (5.7.9 or later) for Linux-Unix

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Server & Application Monitor Master Application Directory

April 24, 2012, 12:17 pm

≫ Next: Differential Backups Exchange

≪ Previous: MySQL (5.7.9 or later) for Windows

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Release	Application Template Name	Components
4.2	Active Directory 2003-2008 Services and Counters	32
5.0.1	Active Directory 2008 R2 Services and Counters	29
x	Active Directory Replication	1
x	ALERT CENTRAL (GENERAL STATISTIC)	12
x	ALERT CENTRAL (JMX)	40
X	AIX	10
5.0.1	AIX LPD	3
x	AntiVirus Protection	1
2.5	Apache	8
x	Apache ActiveMQ	26
6.0	Apache (Remote)	8
5.5	APC Powerchute Agent (Windows)	12
6.2	Barracuda Spam and Virus Firewall	19
x	Barracuda Web Filter	15
5.0	Bind (Linux)	2
5.5	Bind (Linux - v9.6 and higher)	10
4.2 SP1	BizTalk Server 2010 Adapters Performance Counters	29
4.2 SP1	BizTalk Server 2010 Host Throttling Performance Counters	23
4.2 SP1	BizTalk Server 2010 Message Box and Orchestrations Performance Counters	24
x	BIZTALK SERVER 2010 AVAILABILITY STATUS	4
6.2	BizTalk Server 2010-2013 Availability Status	4
6.2	BizTalk Server 2010-2013 Adapters Performance Counters	29
6.2	BizTalk Server 2010-2013 Host Throttling Performance Counters	23
6.2	BizTalk Server 2010-2013 Message Box and Orchestrations Performance Counters	24
3.0	BlackBerry Delivery Confirmation	1
3.0	Blackberry Enterprise Server	14
6.2	BlackBerry Enterprise Server 10 Services (Windows)	37
6.2	BlackBerry Enterprise Server 10 Statistic (SNMP)	20
6.3	BlackBerry Enterprise Server 12 Services (Windows)	33
6.3	BlackBerry Enterprise Server 12 Statistics (SNMP)	51
x	Cassandra	29
3.0	Cisco CallManager	16
x	Cisco Call Manager 10.x	21
x	Cisco Call Manager Express 10.x	39
x	Cisco IronPort (PowerShell)	6
x	Cisco IronPort (SNMP)	13
5.5	CiscoWorks LAN Management Solution	35
1.0	CiscoSecure ACS (via SNMP)	7
x	Citrix License Server	11
3.0	Citrix XenApp 5.0 Core WMI counters	27
3.0	Citrix XenApp 5.0 ICA Session WMI counters	47
3.0	Citrix XenApp 5.0 Presentation Server WMI counters	38
3.0	Citrix XenApp 5.0 Services	23
5.0	Citrix XenApp 6.0 Core counters	22
5.0	Citrix XenApp 6.0 ICA Session	43
5.0	Citrix XenApp 6.0 Presentation Server	40
5.0	Citrix XenApp 6.0 Services	20
x	Citrix XenDesktop (Windows)	46
x	Citrix XenApp and XenDesktop 7.x (Services)	26
x	Citrix XenApp and XenDesktop 7.x (Performance Counters)	29
x	Citrix XenApp and XenDesktop 7.x (Advanced)	7
x	Citrix XenApp and XenDesktop 7.x (Events)	22
6.2	**** AV	3
5.0.1	CUPS	8
3.5	DHCP User Experience Monitor	1
5.5	Directory Size Monitor	1
5	Distributed File System (DFS)	24
2.5	DNS User Experience	1
x	Domain Expiration	1
2.5	Download Speed Monitor	1
3.1	Errors in Application Event Log	1
4.0.2 SP1	Exchange 2007 Client Access Role Counters (Advanced)	10
4.0.2 SP1	Exchange 2007 Edge Transport Role Counters (Advanced)	22
4.0.2 SP1	Exchange 2007 Hub Transport Role Counters (Advanced)	23
4.0.2 SP1	Exchange 2007 Mailbox Role Counters (Advanced)	24
3.5	Exchange 2007 OWA Form Login	1
4.0.2 SP1	Exchange 2007 Unified Messaging Role Counters (Advanced)	3
4.0.2 SP1	Exchange 2007-2010 Client Access Role Services and Counters (Basic)	10
4.0.2 SP1	Exchange 2007-2010 Common Performance Counters	9
4.0.2 SP1	Exchange 2007-2010 Edge Transport Role Service and Counters (Basic)	14
4.0.2 SP1	Exchange 2007-2010 Hub Transport Role Service and Counters (Basic)	15
4.0.2 SP1	Exchange 2007-2010 Mailbox Role Service and Counters (Basic)	18
X	Exchange 2007-2010 Mailbox Send and Receive Statistics with PowerShell	10
5.0	Exchange 2007-2010 Statistics with PowerShell	11
4.0.2 SP1	Exchange 2007-2010 Unified Messaging Role Service and Counters (Basic)	10
4.0.2 SP1	Exchange 2010 Client Access Role Counters (Advanced)	11
X	Exchange 2010 Database Availability Group	4
4.0.2 SP1	Exchange 2010 Edge Transport Role Counters (Advanced)	22
4.0.2 SP1	Exchange 2010 Hub Transport Role Counters (Advanced)	23
4.0.2 SP1	Exchange 2010 Mailbox Role Counters (Advanced)	23
5.0	Exchange 2010 OWA Form Login (PowerShell)	1
x	EXCHANGE 2010-2013 OWA FORM LOGIN (POWERSHELL)	1
4.0.2 SP1	Exchange 2010 Unified Messaging Role Counters (Advanced)	12
6.0	EXCHANGE 2010 STATISTICS WITH POWERSHELL	13
1.0	Exchange Server (via SNMP)	11
2.0	Exchange Server 2000 and 2003	26
x	Exchange 2013 Mailbox Role Counters (Advanced).apm-template	42
x	Exchange 2013 Client Access Role Counters (Advanced).apm-template	32
x	Exchange 2013 Mailbox Role Services and Counters (Basic)	25
6.2	Exchange 2013 Client Access Role	38
6.2	Exchange 2013 Client Access Role Services and Counters (Basic)	14
x	Exchange 2010-2013 Statistics with PowerShell	11
x	Exchange 2010-2013 Database Availability Group.apm-template	17
x	Exchange 2010-2013 Mailbox Send and Receive Statistics with PowerShell	10
6.2	Exchange Active Sync Connectivity	1
3.0	File Age Monitor	1
2.5	File Change Monitor	1
2.5	File Count Script	1
2.5	File Existence Monitor	1
5.5	File Count Template	1
2.5	File Size Monitor	1
2.5	FTP User Experience	1
1.0	Generic Mail Server	4
5.5	GlassFish	27
5.5	GoodLink Server for Microsoft Exchange	4
5	Group Policy Object (System and Application Logs)	27
x	Haproxy	4
5.0.1	Helix Universal Media Server (Linux/Unix)	15
5.0.1	Helix Universal Media Server (Windows)	15
X	HP-UX	10
2.5	HTTP	1
2.5	HTTP Form Login	1
x	HTTPS Monitor	1
5	IBM DB2	13
5.5	IBM DB2 HADR Health	6
5.0	IBM Informix	18
5.5	IBM WebSphere (JMX)	20
2.5	IMAP4 Round Trip Email	1
4.0.2 SP3	Internet Information Service (IIS) Services and Counters	13
x	Internet Information Service (IIS) 6	24
5	ISC DHCP Server (Linux)	3
x	Java Application Server (JMX)	28
4.0.2 SP4	Java Application Server (SNMP)	29
x	Java Virtual Machine (JMX)	27
5.5	JBoss (JMX)	6
x	JBoss Application Server v4.x	27
5.5	JD Edwards	5
6.2	Kaspersky Security Center Antivirus	14
6.0	KIWI SYSLOG SERVER	9
3.0	LDAP User Experience Monitor	1
x	Linux-Unix File Count	1
x	Linux-Unix Directory Size	1
4.0.2 SP2	Linux CPU Monitoring Perl	9
4.0.2 SP2	Linux Disk Monitoring Perl	5
x	Linux-Unix File Age	1
x	Linux-Unix File Change	1
x	Linux-Unix File Existence	1
x	Linux-Unix File Size	1
4.0.2 SP2	Linux Memory Monitoring Perl	11
4.0.2 SP2	Linux Sendmail Monitoring Perl	6
4.2 SP1	Log Parser (Perl)	3
4.2 SP1	Log Parser (PowerShell)	3
X	Lotus Domino Server Processes and Network Ports (Linux)	16
X	Lotus Domino Server Processes and Network Ports (Windows)	16
5.0	Lotus Domino Server Statistics	18
2.5	MAPI Round Trip Email	1
x	McAfee Web Gateway (Linux and Unix)	33
X	Memcached	8
6.2	Microsoft DirectAccess 2008 R2	49
6.2	Microsoft DirectAccess 2012	51
6.2	Microsoft DirectAccess 2012 (Health with PowerShell)	2
	MICROSOFT DYNAMICS AX 2012	22
6.2	Microsoft Dynamics CRM 2011 Events	11
6.2	Microsoft Dynamics CRM 2011 Statistics	40
x	Microsoft Dynamics CRM 2011-2013 Events	11
x	Microsoft Dynamics CRM 2011-2013 Statistics	40
X	Microsoft Dynamics CRM 4.0 Events	11
X	Microsoft Dynamics CRM 4.0 Statistics	21
X	Microsoft Forefront Endpoint Protection 2010 Client	12
X	Microsoft Forefront Endpoint Protection 2010 Server	6
5	Microsoft Forefront Threat Management Gateway 2010	34
6.2	Microsoft Routing and Remote Access 2008-2012 R2	21
6.2	Microsoft Routing and Remote Access 2008-2012 R2 (Events)	9
x	Microsoft Windows Hyper-V Virtual Machine Statistic	14
x	Microsoft Windows Hyper-V Server Statistic	19
6.0	Microsoft Lync Server (Edge Role)	32
6.0	Microsoft Lync Server (Front-End Role)	29
5.0.1	Microsoft Lync Server (Mediation Role)	10
x	MICROSOFT LYNC SERVER 2013 (FRONT-END ROLE)	42
x	MICROSOFT LYNC SERVER 2013 (EDGE ROLE)	32
x	MICROSOFT LYNC SERVER 2013 (MEDIATION ROLE)	11
X	Microsoft Message Queuing Events	14
X	Microsoft Message Queuing Performance	20
5	Microsoft Network Policy Server Events	19
5	Microsoft Network Policy Server RADIUS Proxy	21
5	Microsoft Network Policy Server RADIUS Server	20
6.1	Microsoft IIS SMTP Server	31
x	Microsoft System Center 2012 Endpoint Protection Server	7
b	MICROSOFT SYSTEM CENTER 2012 ENDPOINT PROTECTION CLIENT	12
6.1	Microsoft System Center Operations Manager 2012 (Agent)	12
6.1	Microsoft System Center Configuration Manager 2012	38
6.1	Microsoft System Center Operations Manager 2012 (Management Server)	34
X	Microsoft Windows Internet Name Service (WINS) Events	7
X	Microsoft Windows Internet Name Service (WINS) Statistic	17
5.0.1	Microsoft Windows Server 2003 Failover Cluster	22
5.0.1	Microsoft Windows Server 2008 Failover Cluster	32
6.0	Microsoft Windows Server 2012 Failover Cluster	39
6.2	MICROSOFT WINDOWS SERVER 2012-2012 R2 FAILOVER CLUSTER	39
X	MongoDB (Linux)	9
X	MongoDB (Windows)	9
5	MySQL	39
x	MySQL Replication (Windows)	1
x	MySQL Replication (Linux and Unix)	1
x	MySQL (5.7.9 or later) for Windows	41
x	MySQL (5.7.9 or later) for Linux-Unix	41
4.2	Nagios Linux File & Directory Count Script	1
x	NFS File Share Availability	1
x	Nginx	3
5.5	Novell GroupWise Message Transfer Agent (Unix)	6
5.5	Novell GroupWise Post Office Agent (Unix)	8
5.5	Novell GroupWise Message Transfer Agent (Windows)	6
5.5	Novell GroupWise Post Office Agent (Windows)	8
6.2	Office 365	6
x	OpenLDAP	8
x	OpenVPN	4
6.2	Oracle Automatic Storage Management	12
4.2	Oracle Database	17
5.5	Oracle WebLogic (JMX)	56
x	Orion Server	28
2.5	POP3 Round Trip Email	1
5.0.1	Postfix	9
5	PostgreSQL	13
5.5	Progress Database (Linux & Unix)	12
x	RabbitMQ (Linux and Unix)	10
x	RabbitMQ (Windows)	10
3.5	RADIUS User Experience Monitor	1
x	Redis	6
6.2	Remote Desktop Services Licensing	9
x	Samba	12
X	Server Clock Drift (Perl)	1
X	Server Clock Drift (PowerShell)	1
3.0	SharePoint Server (MOSS) 2007	18
4.2	SharePoint Server 2010	14
6.0	Sharepoint Server 2013	23
3.0	SharePoint Services (WSS) 3.0	7
X	Solaris	10
5.0.1	Solaris LPD	5
6.2	SolarWinds Failover Engine	18
5.0.1	SolarWinds NetFlow Traffic Analyzer	31
5.0.1	SolarWinds NetFlow Traffic Analyzer Database	13
x	SolarWinds NetFlow Traffic Analyzer 4.X	31
x	SolarWinds NetFlow Traffic Analyzer 4.X (Flow Storage)	31
X	SolarWinds Synthetic End User Monitor (SeUM) Player	8
6.2	SolarWinds Web Performance Monitor (WPM) Player.apm-template	8
1.0	SQL Server (via SNMP)	3
6.0	SQL Server 2005 Analysis Services	48
6.0	SQL Server 2008 Analysis Services	48
6.0	SQL Server 2012 Analysis Services	48
5.5	SQL Server 2012 Performance (SQL)	33
5.5	SQL Server 2012 Performance (WMI)	32
6.2	SQL Server 2008-2012 Reporting Services (Events)	22
6.2	SQL Server 2012 Reporting Services	22
6.2	SQL Server 2008 R2 Reporting Services	29
6.2	SQL Server 2008 Reporting Services	25
X	Squid (Linux and Unix)	37
X	Squid (Windows)	37
5	Streaming Media Services 2008	34
5.5	Sybase SQL Anywhere	29
5	Sybase ASE	18
X	Symantec Backup Exec Remote Agent	5
X	Symantec Backup Exec Server	37
x	Symantec Endpoint Protection Client 12.1.x	15
x	Symantec Endpoint Protection Server 12.1.x	8
X	Symantec Endpoint Protection Client	14
X	Symantec Endpoint Protection Server	7
5.5	Symantec Netbackup (Client)	6
5.5	Symantec Netbackup (Server)	23
3.5	TACACS+ User Experience Monitor	1
x	TCP Connection State (Solaris)	1
x	TCP Connection State (Linux and Unix)	1
x	TCP Connection State (Windows)	1
5.5	Terminal_Licensing_Server	7
3.0	Tomcat Server Template	8
6.2	Trend Micro OfficeScan Client	5
6.2	Trend Micro OfficeScan Server	9
5.5	Trend Micro Server Protect (Windows)	9
5.5	Unidata	48
4.0.2 SP2	Unix CPU Monitoring Perl	11
4.0.2 SP2	Unix Disk Monitoring Perl	4
4.0.2 SP2	Unix Memory Monitoring Perl	10
x	Varnish Cache	17
4.0	VMware ESX Host	24
6.2	VMware vCenter Server 5.5	19
6.0	Veeam Backup and Replication Server	9
2.5	Web Link	1
6.2	Websense Web Security	28
5.0.1	Windows 2003-2008 FTP Service	11
5.0.1	Windows 2008-2012 R2 FTP Service	11
5	Windows DHCP Server	22
5	Windows DNS Server	26
1.0	Windows DNS Server (via SNMP)	2
x	Windows File Share Availability	1
1.0	Windows FTP Server (via WMI)	2
5.0.1	Windows Network Load Balancing	12
3.0	Windows Print Services	9
5.0.1	Windows Remote Desktop Services (Session Host Role)	14
6.0	Windows Server 2003-2012 Services and Counters	13
5	Windows Server 2003 Domain Controller Security	21
4.0.2 SP3	Windows Server 2003-2012 Services and Counters	14
5	Windows Server 2008-2012 Domain Controller Security	21
x	Windows Server Certification Authority (Events)	14
x	Windows Server Certification Authority (Performance)	11
5	Windows Update Monitoring	9

Differential Backups Exchange

February 29, 2016, 9:23 am

≫ Next: DNS User Experience Targets IP 169.254.x.x?

≪ Previous: Server & Application Monitor Master Application Directory

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Hello we are currently using the AppInsight for Exchange SAM Template. We perform full backups every 7 days and in between perform Differential backups on the db's. Is there a way to tell when each of those differential backups completes. I see there is the date for Incremental but nothing for Differential.

 

DNS User Experience Targets IP 169.254.x.x?

February 29, 2016, 11:41 am

≫ Next: Automatically Update World Map Points Based On Custom Property Value

≪ Previous: Differential Backups Exchange

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Hi,

 

After deploying DNS User Experience to several servers that have agents running, I'm having issues running DNS User Experience on two of the servers. When I look in the log, I found that the target IP is wrong. These servers are set up with static IPs, the Target IPs listed in the log is a so called a link-local IPv4 address, which I can't find anywhere assigned on these servers and it is certainly not set as the Node IP in SolarWinds.

 

Where does the DNS User Experience monitor retrieve the Target IP from?

 

2016-02-29 10:40:09,700 [STP SmartThreadPool Thread #16] [C(null)] DEBUG SolarWinds.APM.Probes.ApplicationJob - Current process: SWJobEngineSvc2 (PID 6800), job execution mode: Agent

2016-02-29 10:40:09,700 [STP SmartThreadPool Thread #16] [C(null)] DEBUG SolarWinds.APM.Probes.ApplicationJobBase - [x569] Creating thread pool.  Min: 1 Max:2

2016-02-29 10:40:09,700 [STP SmartThreadPool Thread #16] [C(null)] DEBUG SolarWinds.APM.Probes.ApplicationJob - Executing(total executors# 1): SolarWinds.APM.Probes.ProbeExecutors.RegularBatchExecutor, SolarWinds.APM.Probes, Version=6.2.1.2395, Culture=neutral, PublicKeyToken=null

2016-02-29 10:40:09,700 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.ProbeExecutors.RegularBatchExecutor - [x569] Component 1766 starting (DnsQAProbe) - Regular

2016-02-29 10:40:09,700 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.ProbeExecutors.RegularBatchExecutor - Component probe starting: JobContext - NodeId: 14, NodeName: ServerName, ApplicationId: 87, ApplicationName: DNS User Experience, ComponentId: 1766, ComponentName: DNS User Experience Monitor, CustomLogEnabled: True

2016-02-29 10:40:09,700 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.DnsQAProbe - Start DNS lookup.

2016-02-29 10:40:09,700 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.DnsQAProbe - Name to resolve 'solarwinds.com' detected as domain name

2016-02-29 10:40:09,731 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.DnsQAProbe - Target's IP address is '169.254.87.35'

2016-02-29 10:40:09,731 [STP Pool:569 Thread #0] [C1766] DEBUG SolarWinds.APM.Probes.DnsQAProbe - Begin lookup of 'solarwinds.com' on '169.254.87.35' DNS server

2016-02-29 10:40:18,310 [STP Pool:569 Thread #0] [C1766] ERROR SolarWinds.APM.Probes.DnsQAProbe - SocketException caught. SocketError: TimedOut

System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

   at SolarWinds.Net.Dns.Resolver.UdpTransfer(IPEndPoint server, Byte[] requestMessage)

 

Thanks,

 

Mike

Automatically Update World Map Points Based On Custom Property Value

December 17, 2014, 3:54 am

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< BACK TO TO THE MAGIC OF SQL SCRIPTS SERIES LIST

 

Challenge:

 

• At present moment (NPM v11) it is not possible to automatically handle nodes placement on the map
• In the future (NPM v12) it will be possible to do so by utilising "Location" field on the SNMP devices. This will still leave few limitations:
  • first of all not all nodes are SNMP
  • second, SNMP field is not controlled by monitoring team - hence - very difficult to ensure consistency across the board

 

Solution

 

(1)

Create node custom property field "n_site_id" and make it drop down, with more or less meaningful names (better IDs) for your sites. You may already have one - in this case simply fine-tune SQL script below for it to work

 

(2)

Create new table in auxiliary database called "Sites"

 

Note:

LocationID field will not be used in this solution, but we will need it in other solutions. So, if you have intentions of following my future SQL magic series - please create this column as well

 

(3)

Populate this table with information about your sites, including coordinates, which you can extract from Google Map URL

 

(4)

Now, here is were Magic begins... below is a SQL script which you can use to populate your World Map Points.

 

MERGE SolarWinds.dbo.WorldMapPoints AS target
USING  ( SELECT       n.NodeID      ,n.EntityType      ,s.Latitude      ,s.Longitude      ,s.[Description]    FROM SolarWinds.dbo.Nodes n      LEFT JOIN SolarWindsAux.dbo.Sites s ON s.SiteID=n.n_site_id   LEFT JOIN SolarWinds.dbo.WorldMapPoints wm ON n.NodeID=wm.InstanceID  ) AS source (NodeID, EntityType, Latitude, Longitude, [Description]) ON (target.InstanceID = source.NodeID)
-- Delete from MAP if node no longer exist in Nodes table
WHEN NOT MATCHED BY source
THEN DELETE
-- Delete from MAP if Latitude/Longitude values were not specified
WHEN MATCHED  AND (source.Latitude IS NULL or source.Longitude IS NULL)
THEN DELETE
-- Update if Latitude/Longitude were changed
WHEN MATCHED  AND source.Latitude <> target.Latitude  OR (source.Latitude IS NOT NULL AND target.Latitude IS NULL)  OR source.Longitude <> target.Longitude  OR (source.Longitude IS NOT NULL AND target.Longitude IS NULL)  OR source.[Description] <> target.StreetAddress  OR (source.[Description] IS NOT NULL AND target.StreetAddress IS NULL)
THEN
UPDATE SET Latitude = source.Latitude, Longitude = source.Longitude, StreetAddress = source.[Description]
-- Synch new node
WHEN NOT MATCHED BY target  AND source.EntityType IN ('Orion.Nodes','Orion.VIM.Hosts','Orion.VIM.VCenters')    --Ideally, everything from NODES should be included, but I don't know if all objects from Nodes can be displayed on the map.    --So far, I know that this values will definitely work (they will be replaced with 'Orion.Nodes' values in World Map table)  AND source.Latitude IS NOT NULL  AND source.Longitude IS NOT NULL
THEN
INSERT (Instance, InstanceID, Latitude, Longitude, StreetAddress)
VALUES ('Orion.Nodes', source.NodeID, source.Latitude, source.Longitude, source.[Description])
;

 

 

Remember to change database name

 

(5)

The last thing which is left - schedule the above script to fire automatically, on schedule. Script is very resource-friendly - you can run it as often as you wish. How often - this will depend on your environment. Main questions to answer would be - how often location changes are being made by your team across all nodes and how quickly you want them to be populated on the map. In my case I decided to stick with "every 1 hour"

 

Please refer to the below step-by-step guide from MSDN on how to create SQL scheduled job:

Schedule a Job

 

(6)

... in 1 hour ...

 

 

Afterword

 

Obviously the above solution will fit into scenario, whereby you are managing your nodes locations with custom properties. However, the logic still the same - keep all your locations and coordinates separate and centrally accessible. Then - fiddle with SQL script a little bit to suite your needs and requirements. Feel free to ask any questions about adopting this script in your environment

 

To Your Success,

Alex Soul

www.pixace.com

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Filter Report on SAM application to get Volume usage on Nodes using that application.

March 1, 2016, 2:09 am

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Hi,

 

Not sure if this is possible but I was trying to do the following without having to populate a custom field.

 

I have a list of nodes that are all using the same SAM for the application and I wanted to report on the Volume usage on those nodes only using that SAM. I know I can do this by adding a custom field and filter on that but as it's already done on the SAM application can I use that? Otherwise it's revisiting all the nodes again to add the custom field.

 

If I try and report on Volume I don't get the ability to filter on SAM Application.

 

If I report on Application I don't get the Volume for the nodes.

 

Would some SQL code do the trick - not being a SQL person though how would I know which tables/fields to use to filter this in a report?

 

Thanks,

 

Z.

Problem for to enable QoE

March 1, 2016, 4:48 am

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Hello guys

the customer have a problem for to enable QoE.

SAM Database data file layout

March 1, 2016, 5:03 am

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The database best practise documentation says that SAM should have more than one data file in its database. Our SAM instance currently has only one data file but I would like to add at least few more to get better performance. However what would be best way to spread the tables even in the new data files?

Installing remote SAM Poller to connect to MSSQL on a diff port

February 24, 2016, 3:16 pm

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Hello all. I am wondering if we can configure a remote SAM poller to look to the SQL DB on a different port than 1433? We are running this in the cloud and I need to connect back to SQL.

Memory utilization doesn't match memory used?

February 23, 2016, 5:31 am

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I've created an alert to trigger when Memory Utilization within a VM goes over 70%.  There are two (relevant) lines in the email:

${N=SwisEntity;M=Node.Stats.PercentMemoryUsed} memory used of ${N=SwisEntity;M=Node.Stats.TotalMemory}

Current memory utilization: ${MemoryUtilization}

 

When the alert is triggered, my email contains:

42 % memory used of 12.0 G

Current memory utilization: 71.09 %

 

Is "Memory Utilization" not the same as "Memory Used"?