Renaming an assigned Component name
@I have 6 different sites that have file processing done on a particular server. Processing requires each of the 6 sites have 4 paths monitored for file processing. I created a template that covers the...
View ArticleYou guys are awesome!
I just spent several hours preparing for hotfix deployment and found that you guys (SAM) have started packaging your hotfixes in installers. Real double-click installers that do all the nitty gritty...
View ArticleHow looks your MS Lync IT environment?
Tell us how (if) did you installed/integrated MS Lync in your IT environment.
View ArticleServer Diagnostics View
Do you guys suggest any special formats for reporting system diagnostics and alarming?
View ArticleServer & Application Monitor Master Application Directory
Application Template NameComponentsActive Directory 2003-2008 Services and Counters32Active Directory 2008 R2 Services and Counters29ALERT CENTRAL (GENERAL STATISTIC)12ALERT CENTRAL (JMX)40AIX10AIX...
View ArticleDoes SAM integrate with contact center systems?
im looking to remotely monitor contact center systems. Is it possible to do so with SAM, if so which parameters will i need?
View ArticleConfiguring "Windows Event Log Monitor" alerting
What is the correct way to configure Windows Event Log Monitor alerting, making it as generic as possible? E.g. I'd like to get an email any time there's an error, and to include the text of the error...
View ArticleHourly Baseline
I'm trying to set baseline threshold using an hourly baseline. I think i have to change something in the baseline threshold setting but I'm not exactly sure what to change. Can someone help? Here what...
View ArticleLinux Processes
I am trying to add Linux process on Sam 5.2 and will be ugrading shortly. I added them to a template and get a "The processs was not found". After scanning the box and arriving at the conclusion that...
View ArticleAdding Full name of user to Exchange report
I only see the Login name as an option. Appinsight for Exchange does list the full name so not sure why I can't add it to the report. Any ideas? Thanks for your help!
View ArticleHow does SAM summarize detail to hourly?
When it summarizes from detail to hourly does it just store the availability at that hour(e.g. availability at 5pm), or does it aggregate all the detailed availability for that hour? Or does it do...
View ArticleAppinsight with Exchange 2013 - Unknown Status
I am having an issue where exchange 2013 servers show as unknown status with the application monitor. It seems to be an issue with 'Average Document Indexing Time ' counter monitor not being found. In...
View ArticleComponent Availability and Data Retention
Hi, Is component availability summarized by the statistics retention settings? I have set the detailed statistics retention to be summarized after 3 months(see below image) but it seems a lot of my...
View ArticleSAM 6.1 Performance Issues: Viewing Nodes
Hi I am hoping for a sanity check here. We are having performance issues with our SAM server. Specifically when I click on a node it may take anywhere from 30 seconds to 3 minutes before the page...
View ArticleNot able to monitor SQL Named instances using SAM 6.1.
Not able to monitor SQL Named instances using SAM 6.1. I am able to monitor default MSSQLSERVER instances using SAM but not able to monitor named instances. Credentials are not working for named...
View ArticleQuestion regarding URL pointing to Application/Component's page in Email Alerts
Hi, I am trying to add link to Application/component's page of the Node in Question. Attached is the example of that....
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