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SAM Exceeded Licenses

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Hello,

 

We have exceeded our SAM License.  This means we have 560 Unlicensed Component Monitors.

 

I am going to review and disable components to free up component licenses.   I do not see a disable button as was listed in one of the procedures:  Success Center

 

Can someone direct me on how to disable the component monitors?

 

Thanks for any help!

Reez


2019.4 broke our Linux SAM

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We upgraded to 2019.4 and it broke SAM on our Linux hosts.  We raised a case with support and it took escalating it with Solarwinds Account Manager to get any traction.

 

Long story short after a week we are still no further forward and we have no SAM for our Linux clients as 2019.4 broke the SAM plugin.

 

We have been advised it has been escalated to the developers and it was suggested we may want to increase our support package with Solarwinds to get a faster response.

 

We very rarely contact Solarwinds support, but when we do we are told we should consider paying more money to get a better SLA is a real kick in the teeth.  Why should be even contemplate paying a cent more when we are still left with a broken with a system for over a week.

 

Our renewal is due in May 2020 so we are seriously considering moving to PRTG.

App insight for MS SQL - SAM component monitor consumption

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Dear Solarwinds Experts,

 

I been involved in 3 different client projects, where SAM was scoped to monitor MS SQL Databases & we activated it using Appinsight for MS SQL.

 

As per document, Appinsight for Mssql tenmplates consume - 50 component monitors, but ideally when i assign it to MS SQL servers, this particular application template itself consuming on average 300 -500 component monitors.

 

My constrains are not with the SAM licensing, i am seeing problem with Additional polling engine scalability limit, As Each Ape can accommodate 10K component monitors, if we on-board a single MS SQL servers,, it is consuming ~800 components , as shown in below case.

 

I am using SWQL utility to verify my understanding,

 

In Application table, i am retrieving Application ID (41) for MySQL application that is applied to Node id (75)

 

And  if i check for the component list , related to Application ID 41, the count goes beyond 800.

 

Could some one , help me to understand, any thing wrong with my understanding..

Removal of default website in appsight for IIS

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Hi GUys,

 

I got a request from one of the users.

 

They would like to remove the Default Website in Appsight for IIS.

 

I have tried everything but it seems the only way is to delete the default website.

 

Does anyone have any other suggestions?

Help with output

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Hi,

 

I just created a power shell script to check on the numbers of days before the cert expire.

 

The scripts runs fine in power shell with the correct output as numbers.

 



Can someone please guide me how to put the 360 as a statistics data so that I can configure it in the alert trigger.


Thank You

regards,
Alex

[SWQL] Custom queries with text/hyperlink within table

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Hi,

 

First of all, apologies for the lengthy inquiry and if this is posted in the wrong section, I'm quite new to SWQL. So here goes, as per the title, there are a few inquiries regarding the matter:

 

1. My custom query is to display "nodes up/nodes available" and "transactions up/transactions available" in a custom table widget

 

Currently looks like:

App NameNodes UpTotal NodesTransactions UpTotal Transactions
Application #110102020

 

Prefer to look like (Nodes/Transactions < Total, text should turn red, else, text is green):

App NameNodes UpTotal Transactions
Application #110/1018/20
Application #2 10/10 20/20

 

2. Would like to ask whether it is possible to use simple hyperlink referencing ("_LinkFor_" seems to require the URLs being available within the DB) within a SWQL query. As I understand and tried so far, using "<a href>" does not seem to work with SWQL

--Working example that displays each node link
SELECT
n.caption AS [Node],
n.DetailsURL AS [_Linkfor_Node]
FROM orion.nodes as n
WHERE ((([n].[CustomProperties].[AppFilter]) = ('AppTag'))) WITH NOLOCK

--Example of what is needed
SELECT
'TEST' AS [App],
'https://google.com/' AS [_Linkfor_App]
FROM orion.nodes as n
WHERE((([n].[CustomProperties].[AppFilter]) = ('AppTag'))) WITH NOLOCK



3. How can I apply custom colours within my query (using CASE, so far have not been able to make it work). Had referred to a sample here: Text colour to display alerts using custom query

4. Merging data within two separate columns with custom format (per above preferred table)

5. The table should display Application #1, Application #2, etc. When using "Count", I am unable to add rows for the applications nor being able to use "TOP #".

I've managed to display each nodes/transactions available within the Applications instead (also by default it allows to create Hyperlinks via the "_LinkFor_Node"), however, what is needed is the summary count of all nodes/transactions

 

Your advice and guidance is highly appreciated, thank you in advance.

 

Below is my work-in-progress sample query:

--Counts total nodes available
SELECT
'AppName' AS [App],
(     SELECT     Count([N].[SystemUpTime]) AS [Nodes Up]     FROM orion.nodes as N     WHERE     ((([N].[CustomProperties].[AppFilter]) = ('AppTag')))     WITH NOLOCK
) AS [Nodes Up],

--Counts total nodes that are up
(
     SELECT     Count([NUp].[Category]) AS [Total Nodes]     FROM orion.nodes as NUp     WHERE     ((([NUp].[CustomProperties].[AppFilter]) = ('AppTag')))     WITH NOLOCK
) AS [Total Nodes],

--Counts total transactions that are up 
COUNT ([TUp].[Status]) AS [Transactions Up],
(
     (          --Counts total transactions available (based on status)          SELECT          COUNT ([T].[Status]) AS [Total Transactions]          FROM orion.nodes AS T          WHERE          ((([T].[Agent].[Probe].[Engine].[SEUMAgents].[Transactions].[CustomProperties].[AppFilter]) = ('AppTag'))          AND          (([T].[Agent].[Probe].[Engine].[SEUMAgents].[Transactions].[Status]) IS NOT NULL))          WITH NOLOCK     )
) as [Total Transactions]
FROM orion.nodes AS TUp
WHERE
((([TUp].[Agent].[Probe].[Engine].[SEUMAgents].[Transactions].[CustomProperties].[AppFilter]) = ('AppTag'))
AND
(([TUp].[Agent].[Probe].[Engine].[SEUMAgents].[Transactions].[Status]) = (1)))

IIS 10.0 Registry Tuning Settings (IIST-SV-000151 / V-76755)

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Hello,

 

I have a STIG requirement (The IIS 8.5 web server must be tuned to handle the operational requirements of the hosted application.) to configure the following registry values:

 

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"URIEnableCache"

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriMaxUriBytes"

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriScavengerPeriod"

 

The STIG does not contain any specific recommendations for these values.

 

Are there recommended values available from SolarWinds?

Office 365 Service Health Monitor


Office 365 Service Health using Office 365 Service Communications API

SolarWinds Module Interaction: WPM / SAM with AppMon

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Hello -

 

I'm still relatively new to SW so I've been doing learning by fire  

 

I have a SW server with some custom App Monitors configured. 

 

The server has SAM and WPM installed right now but we are looking at removing WPM.

 

My question is, is there a way for me to tell if a customized Application Monitor is specifically using WPM.  This is the question I need answered.

 

Also, generally, is there a way to tell what module (SAM, WPM, NCM, NTA, etc.) is being used on a server in alert, application monitors, etc.?  With all of the different modules, at times it's difficult to ascertain which module is being used for a specific purpose.

 

TIA.

 

FL

What API Authentication Do You Need?

Monitor Availability of iPad

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What do people do who wish to monitor whether iPads are available on your network? Example: we have iPads for use by members who fill out "paperwork". There are times when the WiFi connection to the iPad goes down or the iPad hangs, etc. and we'd like to proactively know this to reconnect/restart the iPad BEFORE we hand it to the member. Thoughts?

Widget for Warning & Critical Components

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Hi all, looking to create a widget that lists all warning/critical components within templates.  Specifically those within AppInsight Templates but not limited to.

 

Any easy way to do this without scripting?

 

Thanks

SAM 6.9.1 - Upgrading from My Orion Deployment

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In the comments of What We're Working On For Server & Application Monitor (Updated December, 2019) you'll notice that I specified for those of you who are on SAM 6.9, you now have the ability to upgrade your whole upgrade from the web console.

I'd like to explore what this means for those of you who are looking to upgrade to SAM 6.9.1 or even Orion Platform 2019.2 Hotfix 1

 

In the screenshot below you can see I have my Orion deployment installed with Orion Platform 2019.2, SAM 6.9, and VMAN 8.5 with VMware Events.

Clicking on Settings -> My Orion Deployment -> Updates Available takes me to the following screen.

 

 

I see I have a new upgrade to SAM 6.9.1 available. Clicking "Check Readiness" will allow me to see whether I meet the conditions to upgrade.

Looks like my connection to all the servers in my deployment is good.

Clicking 'Next" will allow me to see if there are any Preflight checks that would prevent my upgrade from occurring.

It looks like I need to confirm that I have backed up my database and in addition need to check into some mismatched Microsoft updates across my servers.

Also, I'm missing some .NET 4.8 updates, but this upgrade will install it for me on those servers. I just need to remember to reboot those machines. For those of you who aren't ready to upgrade, at this point simply hit 'cancel' and plan for your next change window.

Personally I'm ready to upgrade, so I will confirm my database backup and proceed.

 

Accept the EULA

and start my upgrade

What a wonderful feeling, I didn't have to go anywhere to look for the correct SolarWinds Orion installer. This is how all upgrades should be.

 

Note: while my main polling engine is being upgraded, my web console is down. During this time, installation progress will be shown on a temporary page, but after completion, I will be redirected to my main web console.

I recommend not closing this temporary page because the only way to navigate back to it is to RDP into the main polling engine server and clicking on the shortcut "My Orion Deployment"

 

Happy upgrading! Let us know how it went for you in your upgrade.

Synthetic Testing of Multiple Services

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I know I've seen several mentions of synthetic testing in the past and even found a PDF for SolarWinds Synthetic End User Monitor, but I can't find an actual product that does this.

I see Quality of Experience monitoring, but nothing actually performing some of the synthetic testing.

 

What I'm getting at is, how can I ensure services such as DHCP, DNS, or websites are loading and functioning in an acceptable time-frame?

 

I would like something to perform DNS look-ups and ensure the response is both correct and received within a few milliseconds.

 

I would imagine this being an agent you could install on a Windows or Linux server, preferably something that could run on Raspberry Pi and toss in a closet at some of our remote sites.

 

Thank you!


IIS 10.0 Registry Tuning Settings (IIST-SV-000151 / V-76755)

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Hello,

 

I have a STIG requirement (The IIS 8.5 web server must be tuned to handle the operational requirements of the hosted application.) to configure the following registry values:

 

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"URIEnableCache"

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriMaxUriBytes"

HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\"UriScavengerPeriod"

 

The STIG does not contain any specific recommendations for these values.

 

Are there recommended values available from SolarWinds?

ADP connections to Unknown App(s)

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Hi there,

 

We absolutely LOVE the new ADP feature but it has left us wanting more in the likes of information presented to the user.

One such bit of information that is lacking is the process PID used by the Unknown App(s). Without this, we wouldn't be able to tell which process the application is connecting to. We could of course remote into the machine and run netstat -anob | find "52734" to get the PID but it isn't that simple as you read on.

 

Here's what I mean:

 

Orion is connecting to svchost.exe on our domain controller. That svchost.exe instance is not already monitored and the connection metrics are therefore not present.

If I click on Start Monitoring, I am taken to the Component Monitor Wizard, which gives me the option to create a new monitor/template/component. At this point, we wish this was easier, especially since there's 30+ instances of svchost.exe running on the domain controller.

Which one do we choose? Even if selecting all of them, we might not pick the right ones if new instances of this process are created in the future.

 

Either way, in order for us to properly identify the process in question, we would need a PID. Is this something that could be added easily?

 

 

 

aLTeReGo thoughts on this?

Node Category & Custom Category

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Hello,

 

When we edit a node, we have a section call Node Category which is not very specific. I was wondering If I can add more value in this SQL table?? Either by the GUI or directly in MS SQL. If i can edit the Node Category, will this impact Solarwinds when we gonna update it?? y goal is to add i little more field a bit more specific then Server, Network & Other.

 

I also notice that In SQL, we have a a field call CustomCategory but i don't know how to use it yet. Does it work like the custom propriety??

 

If you have questions, feel free to ask.

 

Have a nice day!!

 

P.S. If i post this in the wrong section,please let me know cause i am new over here.

Will the Agent let me avoid using WinRM?

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I have some PowerShell templates that I would like to use in SAM; however, I would like to avoid using WinRM if possible.  Does using the Orion Agent allow you to avoid using WinRM and run the PowerShell commands locally on the system the agent is running on?

 

This is generally one of the benefits of an agent so I figured I would ask.

KVM with SAM

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Hi All,

 

Whether KVM is supported with solar winds ?

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