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SolarWinds Orion Module Engine Service auto stop and restart

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Case Number # 542589

 

I have get big problem with SolarWinds Orion module engine service, this issue happen after i submit urgent ticket to try resolve "SAM 5.5 sent lot error alert"

It contact me to follow below step,

1.stop service with service manager, and rename the JobTracker.sdf

2.copy blank sdf and rename to Jobtracker.sdf,

then the same steop to replace PollingController.sdf

and.....this service was broken!!!! "SolarWinds Orion Module Engine Service".....it will auto stop and restart every 5~10 min...

 

ok, then contact me to ask me reinstall(repair) orion core service (2012.2.2) and SAM 5.5....

now .. still not resolve the problem, and my company have no eye to help MIS!!


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