When trying to log at database details for appinsight for exchange i receive the following errors.
Error: A query to the SolarWinds Information Service failed
i have conducted the following
- read and attempted what was recommended in SolarWinds Knowledge Base :: "Error while loading data for this resource. Error: A query to the SolarWinds Information S… (it wasnt descriptive of what value to put in there, so i tried small increment changes, and then large ones, i went up to 100 and no change)
-restarted services
-restarted server
-applied OrionPlatform-v2015.1.2-HotFix6
- restarted server again
i am running the following products on my solarwinds server
- Orion Platform 2015.1.2, SAM 6.2.2, DPA 10.0.0, IVIM 2.1.0, QoE 2.0, NPM 11.5.2, NTA 4.1.
unfortunately nothing seems to resolve it and there is slim pickings as far as resolutions go. below is a screenshot of ther error
can anyone please shed some light on the issue?