I'm at a loss. I would like to start utilizing the Thwack resources built within Orion, one of which is the template downloader. Nothing appears from Thwack, though I've verified from my server that it can reach thwack.solarwinds.com. I'm running the most recent everything within Orion and still nothing. 
Any suggestions? I don't see anywhere I would configure a Thwack user account to use these resources. My Internet configuration is used for auto detect proxy and once again, yes I can reach thwack via the server's IE.