Over the last couple of weeks, I have been seeing some weird issues with SAM's Hardware Health monitor. During the day a few Windows server nodes will intermittently show up in "Nodes with Problems" as "Overall Hardware Status 'Overall Hardware Status' is in a Could Not Poll state", all "Current Hardware Health" is grayed out, then a few minutes later the "Current Hardware Health" returns to green.
Looking at the events page, I see that the health status goes gray with an event of "Hardware Health monitoring on <ServerName> is undefined." Generally the hardware sensors begin to return to a green UP status on its own around 5 min or 9 min later.
Many of the troubled nodes are repeat offenders, but some do not seem to be.
Before I opened a case with tech I wanted to see if anyone here knows of any bugs, or has any insight or suggestions.
So any ideas?
-------------------------------------------------------------
Server’s Info:
The Windows nodes with issues are both Windows 2003(32-bit) and Windows 2008 R2.
Hardware platforms with issues are both Dell PowerEdge R710 and Dell PowerEdge 2950.
All Windows nodes with issues have OpenManage Server Administrator 6.3 or better installed.
SolarWinds Info:
Windows Server 2008 R2 w/ SP1
Microsoft SQL Server 2008 R2 (SP1)
NPM 10.2.2
NCM 7.0.2
SAM 5.0.0
IVIM 1.2.0
---------------------------------------------------------------