We are using SAM 6.1.1 and am monitoring one of our websites using the https SAM template. It is set to the default of a 300 seconds poll and timeout but it shows that it fails, a LOT. Yet when we check the web site it is always up. This template also checks another https site that never flinches.
Folks are starting to lose faith in the tool and while I don't mind opening a ticket with support I don't feel like the back and forth emails to get to a non conclusive resolution.
Does anyone in the community have ideas on why or what to check?