This question could fall under a SAM or Alert Central question IMO. In Alert Central there is a function for external programs to send emails to Alert Central, AC filters it out with keywords and distributes the alert. This is used primarily by our Database team. Their OEM software sends email alerts to Alert Central. As stated before, AC will filter it out and send it to the appropriate people. This does not always work with Alert Central and I do not really trust it. My question is...With the new alerting engine in 6.2 RC, is there a way to implement this function? I have looked around, called support with them not knowing anything and finally here. I need to know if the new alerting will receive an external email, filter it by keywords, then execute its own alert.
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