Hi,
I have a Print service monitor in place across 10 Citrix servers & on 9 of these, it reports perfectly into Solarwinds, this is great!
However, on one, all I get is "unexpected error occurred, invalid query" whenever it polls for this particular service... This is an APM template that I created assigned to all 10 nodes, so no differences there.
I realise that this is most likely down to some configuration issue with the server, it is a clone of the other 9 which is why I'm struggling to understand what's causing the issue.
WMI service has been checked, all other SNMP functionality is available, server has been rebooted, nothing apparent stands out, just wondered if anyone else had come across similar instances & might be keen to share what they did to fix this?
Happy to elaborate if needed, thanks in advance,
Daniel