We previously had a single Orion server running SAM in New York, polling Citrix servers in a template of "Process Monitor - WMI" components that worked very well. If an executable changed state, the component monitor detected the condition, and an advanced alert would email the correct group within the organization.
Recently we merged our system with the corporate Orion server in London, so that our system became an "additional polling engine". Now we are looking to configure similar templates, but when we set up a test node and click "test", the indicator shows a "spinning icon" (as it should) and the indicator text reads "Testing against <test server name>"....that is, the screen stays stuck here and we never get a response that this tested good.
Has anyone else had similar problems with testing a application component? We're fairly certain that our credentials are correct, and would expect an error if they were not.
Regards
Steve