I've been working with SAM for a few months now and have finally started creating reports for IT management. I've created standard reports for application availability as well as application component availability. Those are working out just fine for most of our needs. What I'm hoping to accomplish now is to create another report for the director of IT that takes the average of the application availability for each team in IT and present a single percentage in a report.
Here's an example of what I'd like to see. We have a GIS team in IT. They have four applications spread across two servers. Right now the report returns four separate averages for those applications, one for each. What I'd like to see is those numbers averaged again to give one number for the GIS team's application availability. I'm not sure if that's clear or not so I've attached a screenshot of the report as it is now. In the screenshot the numbers I'd like to average are circled in red, each circle representing one set of numbers that should be averaged. I'd like to see only one number per quarter.
The report I'm using is an APM Historical Application Availability report with the following fields PerformanceMetricsTeam (custom property added to applications), Node ID, Application ID and ApplicationAvailability. We're averaging the ApplicationAvailability and summarizing by quarter.
If it's not possible to do the second average it's fine, I was just hoping to avoid any need to do manual calculation.
Thanks.